As we can accept your order and make a legally enforceable agreement without further

reference to you, you must read these terms and conditions to make sure that they

contain all that you want and nothing that you are not happy with. If you are not sure

about anything, just phone us on 0800 689 3048.

Application

1. These Terms and Conditions will apply to the purchase of the goods by you (the

Customer or you). We are GG Marketing LTD

2. of 142 Carlisle Street Splott, CardiJ, Wales, CF24 2PG with email address

info@callsecureservices.com ; telephone number 0800 689 3048; (the Supplier or us

or we). Company number: 10429584

2. These are the terms on which we sell all Goods to you. By ordering any of the Goods,

you agree to be bound by these Terms and Conditions. By ordering any of the Services,

you agree to be bound by these Terms and Conditions. You can only purchase the

Goods from the Website if you are eligible to enter into a contract and are at least 18

years old.

Interpretation. All Terms and Conditions specified associating to goods will also include

any service plans which are paid for monthly to be classed as goods purchased similar

to a physical product with specifications. If a service plan is purchased this will class as

a goods purchase and will follow the same procedure as specified below.

3. Consumer means an individual acting for purposes which are wholly or mainly

outside their trade, business, craft or profession;

4. Contract means the legally-binding agreement between you and us for the supply of

the Goods;

5. Delivery Location means the Supplier's premises or other location where the Goods

are to be supplied, as set out in the Order;

6. Durable Medium means paper or email, or any other medium that allows information

to be addressed personally to the recipient, enables the recipient to store the

information in a way accessible for future reference for a period that is long enough for

the purposes of the information, and allows the unchanged reproduction of the

information stored;

7. Goods means the goods advertised on the Website that we supply to you of the

number and description as set out in the Order; goods could also be specified as the

service place that you have requested.

8. Order means the Customer's order for the Goods from the Supplier as submitted

following the step by step process set out on the Website;

9. Privacy Policy means the terms which set out how we will deal with confidential and

personal information received from you via the Website;

10. Website means our website www.callsecureservices.co.uk on which the Goods

are advertised.

Goods

11. The description of the Goods is as set out in the Website, catalogues, brochures or

other form of advertisement. Any description is for illustrative purposes only and there

may be small discrepancies in the size and colour of the Goods supplied.

12. In the case of any Goods made to your special requirements, it is your responsibility

to ensure that any information or specification you provide is accurate.

13. All Goods which appear on the Website are subject to availability.

14. We can make changes to the Goods which are necessary to comply with any

applicable law or safety requirement. We will notify you of these changes.

Personal information

15. We retain and use all information strictly under the Privacy Policy.

16. We may contact you by using e-mail or other electronic communication methods

and by pre-paid post and you expressly agree to this.

Basis of Sale

17. The description of the Goods in our website does not constitute a contractual oJer

to sell the Goods. When an Order has been submitted on the Website, we can reject it

for any reason, although we will try to tell you the reason without delay.

18. The Order process is set out on the Website. Each step allows you to check and

amend any errors before submitting the Order. It is your responsibility to check that you

have used the ordering process correctly.

19. A Contract will be formed for the sale of Goods ordered only when you receive an

email from us confirming the Order (Order Confirmation). You must ensure that the

Order Confirmation is complete and accurate and inform us immediately of any errors.

We are not responsible for any inaccuracies in the Order placed by you. By placing an

Order you agree to us giving you confirmation of the Contract by means of an email with

all information in it (ie the Order Confirmation). You will receive the Order Confirmation

within a reasonable time after making the Contract, but in any event not later than the

delivery of any Goods supplied under the Contract.

20. Any quotation is valid for a maximum period of 14 days from its date, unless we

expressly withdraw it at an earlier time.

21. No variation of the Contract, whether about description of the Goods, Fees or

otherwise, can be made after it has been entered into unless the variation is agreed by

the Customer and the Supplier in writing.

22. We intend that these Terms and Conditions apply only to a Contract entered into by

you as a Consumer. If this is not the case, you must tell us, so that we can provide you

with a diJerent contract with terms which are more appropriate for you and which

might, in some respects, be better for you, eg by giving you rights as a business.

Price and Payment

23. The price of the Goods and any additional delivery or other charges is that set out

on the Website at the date of the Order or such other price as we may agree in writing.

All pricing is discuss and is confirmed via paperwork issued. Payment of £69.99 initially

and 4.99 monthly following. Termination for this can only happen 14 days from payment

of £69.99, following this date a termination fee will also be charged.

24. Prices and charges include VAT at the rate applicable at the time of the Order.

25. You must pay by submitting your credit or debit card details with your Order and we

can take payment immediately or otherwise before delivery of the Goods.

Delivery

26. We will deliver the Goods, to the Delivery Location by the time or within the agreed

period or, failing any agreement, without undue delay and, in any event, not more than

30 days after the day on which the Contract is entered into.

27. In any case, regardless of events beyond our control, if we do not deliver the Goods

on time, you can (in addition to any other remedies) treat the Contract at an end if:

a. we have refused to deliver the Goods, or if delivery on time is essential taking into

account all the relevant circumstances at the time the Contract was made, or you said

to us before the Contract was made that delivery on time was essential; or

b. after we have failed to deliver on time, you have specified a later period which is

appropriate to the circumstances and we have not delivered within that period.

28. If you treat the Contract at an end, we will (in addition to other remedies) promptly

return all payments made under the Contract.

29. If you were entitled to treat the Contract at an end, but do not do so, you are not

prevented from cancelling the Order for any Goods or rejecting Goods that have been

delivered and, if you do this, we will (in addition to other remedies) without delay return

all payments made under the Contract for any such cancelled or rejected Goods. If the

Goods have been delivered, you must return them to us or allow us to collect them from

you and we will pay the costs of this.

30. If any Goods form a commercial unit (a unit is a commercial unit if division of the

unit would materially impair the value of the goods or the character of the unit) you

cannot cancel or reject the Order for some of those Goods without also cancelling or

rejecting the Order for the rest of them.

31. We do not generally deliver to addresses outside England and Wales, Scotland,

Northern Ireland, the Isle of Man and Channels Islands. If, however, we accept an Order

for delivery outside that area, you may need to pay import duties or other taxes, as we

will not pay them.

32. You agree we may deliver the Goods in instalments if we suJer a shortage of stock

or other genuine and fair reason, subject to the above provisions and provided you are

not liable for extra charges.

33. If you or your nominee fail, through no fault of ours, to take delivery of the Goods at

the Delivery Location, we may charge the reasonable costs of storing and redelivering

them.

34. The Goods will become your responsibility from the completion of delivery or

Customer collection. You must, if reasonably practicable, examine the Goods before

accepting them.

35. All products are shipped via currier, and we are no longer liable for damage or loss of

parcel once this has been sent and tracking has been provided to you via email which is

supplied at time of purchase. If you miss your delivery this will be attempted up to 3

times, if these are all missed we are not liable for any additional costs that may arise

between you and the currier.

Risk and Title

35. Risk of damage to, or loss of, any Goods will pass to you when the Goods are

delivered to you.

36. You do not own the Goods until we have received payment in full. If full payment is

overdue or a step occurs towards your bankruptcy, we can choose, by notice to cancel

any delivery and end any right to use the Goods still owned by you, in which case you

must return them or allow us to collect them.

Withdrawal and cancellation

37. You can withdraw the Order by telling us before the Contract is made, if you simply

wish to change your mind and without giving us a reason, and without incurring any

liability.

38. You can cancel the Contract except for any Goods which are made to your special

requirements (the Returns Right) by telling us no later than 14 calendar days from the

day the Contract was entered into, if you simply wish to change your mind and without

giving us a reason, and without liability, except in that case, you must return to any of

our business premises the Goods in undamaged condition at your own expense. Then

we must without delay refund to you the price for those Goods which have been paid for

in advance, but we can retain any separate delivery charge. This does not aJect your

rights when the reason for the cancellation is any defective Goods. This Returns Right is

diJerent and separate from the Cancellation Rights below.

39. This is a distance contract (as defined below) which has the cancellation rights

(Cancellation Rights) set out below. These Cancellation Rights, however, do not apply,

to a contract for the following goods (with no others) in the following circumstances:

a. goods that are made to your specifications or are clearly personalised;

b. goods which are liable to deteriorate or expire rapidly.

40. Also, the Cancellation Rights for a Contract cease to be available in the following

circumstances:

a. in the case of a contract for the supply of sealed goods which are not suitable for

return due to health protection or hygiene reasons, if they become unsealed after

delivery;

b. in the case of any sales contract, if the goods become mixed inseparably (according

to their nature) with other items after delivery.

Right to cancel

41. Subject as stated in these Terms and Conditions, you can cancel this contract

within 14 days without giving any reason.

42. The cancellation period will expire after 14 days from the day on which you acquire,

or a third party, other than the carrier indicated by you, acquires physical possession of

the last of the Goods. In a contract for the supply of goods over time (ie subscriptions),

the right to cancel will be 14 days after the first delivery.

43. To exercise the right to cancel, you must inform us of your decision to cancel this

Contract by a clear statement setting out your decision (eg a letter sent by post or

email). You can use the attached model cancellation form, but it is not obligatory. In any

event, you must be able to show clear evidence of when the cancellation was made, so

you may decide to use the model cancellation form.

44. You can also electronically fill in and submit the model cancellation form or any

other clear statement of the Customer's decision to cancel the Contract on our website

www.callsecureservices.co.uk If you use this option, we will communicate to you an

acknowledgement of receipt of such a cancellation in a Durable Medium (eg by email)

without delay.

45. To meet the cancellation deadline, it is suJicient for you to send your

communication concerning your exercise of the right to cancel before the cancellation

period has expired.

EJects of cancellation in the cancellation period

46. Except as set out below, if you cancel this Contract, we will reimburse to you all

payments received from you, including the costs of delivery (except for the

supplementary costs arising if you chose a type of delivery other than the least

expensive type of standard delivery oJered by us).

Deduction for Goods supplied

47. We may make a deduction from the reimbursement for loss in value of any Goods

supplied, if the loss is the result of unnecessary handling by you (ie handling the Goods

beyond what is necessary to establish the nature, characteristics and functioning of the

Goods: eg it goes beyond the sort of handling that might be reasonably allowed in a

shop). This is because you are liable for that loss and, if that deduction is not made, you

must pay us the amount of that loss.

Timing of reimbursement

48. If we have not oJered to collect the Goods, we will make the reimbursement

without undue delay, and not later than:

a. 14 days after the day we receive back from you any Goods supplied, or

b. (if earlier) 14 days after the day you provide evidence that you have sent back the

Goods.

49. If we have oJered to collect the Goods or if no Goods were supplied, we will make

the reimbursement without undue delay, and not later than 14 days after the day on

which we are informed about your decision to cancel this Contract.

50. We will make the reimbursement using the same means of payment as you used for

the initial transaction, unless you have expressly agreed otherwise; in any event, you will

not incur any fees as a result of the reimbursement.

Returning Goods

51. If you have received Goods in connection with the Contract which you have

cancelled, you must send back the Goods or hand them over to us at 142 Carlisle Street

Splott, CardiJ, Wales, CF24 2PG without delay and in any event not later than 14 days

from the day on which you communicate to us your cancellation of this Contract. The

deadline is met if you send back the Goods before the period of 14 days has expired.

You agree that you will have to bear the cost of returning the Goods.

52. For the purposes of these Cancellation Rights, these words have the following

meanings:

a. distance contract means a contract concluded between a trader and a consumer

under an organised distance sales or service-provision scheme without the

simultaneous physical presence of the trader and the consumer, with the exclusive use

of one or more means of distance communication up to and including the time at which

the contract is concluded;

b. sales contract means a contract under which a trader transfers or agrees to transfer

the ownership of goods to a consumer and the consumer pays or agrees to pay the

price, including any contract that has both goods and services as its object.

Conformity and Guarantee

53. We have a legal duty to supply the Goods in conformity with the Contract, and will

not have conformed if it does not meet the following obligation.

54. Upon delivery, the Goods will:

a. be of satisfactory quality;

b. be reasonably fit for any particular purpose for which you buy the Goods which,

before the Contract is made, you made known to us (unless you do not actually rely, or it

is unreasonable for you to rely, on our skill and judgment) and be fit for any purpose held

out by us or set out in the Contract; and

c. conform to their description.

55. It is not a failure to conform if the failure has its origin in your materials.

56. We will immediately, or within a reasonable time, give you the benefit of the free

guarantee given by the manufacturer of the Goods. Details of the guarantee, including

the name and address of the manufacturer, the duration and territorial scope of the

guarantee, are set out in the manufacturer's guarantee provided with the Goods. This

guarantee will take eJect at the time the Goods are delivered, and will not reduce your

legal rights.

Successors and our sub-contractors

57. Either party can transfer the benefit of this Contract to someone else, and will

remain liable to the other for its obligations under the Contract. The Supplier will be

liable for the acts of any sub-contractors who it chooses to help perform its duties.

Circumstances beyond the control of either party

58. In the event of any failure by a party because of something beyond its reasonable

control:

a. the party will advise the other party as soon as reasonably practicable; and

b. the party's obligations will be suspended so far as is reasonable, provided that that

party will act reasonably, and the party will not be liable for any failure which it could not

reasonably avoid, but this will not aJect the Customer's above rights relating to delivery

and any right to cancel, below.

Privacy

59. Your privacy is critical to us. We respect your privacy and comply with the General

Data Protection Regulation with regard to your personal information.

60. These Terms and Conditions should be read alongside, and are in addition to our

policies, including our privacy policy www.purewickcandles.co.uk and cookies policy

(www.callsecureservices.co.uk)

61. For the purposes of these Terms and Conditions:

a. 'Data Protection Laws' means any applicable law relating to the processing of

Personal Data, including, but not limited to the GDPR.

b. 'GDPR' means the UK General Data Protection Regulation.

c. 'Data Controller', 'Personal Data' and 'Processing' shall have the same meaning as in

the GDPR.

62. We are a Data Controller of the Personal Data we Process in providing Goods to you.

63. Where you supply Personal Data to us so we can provide Goods to you, and we

Process that Personal Data in the course of providing the Goods to you, we will comply

with our obligations imposed by the Data Protection Laws:

a. before or at the time of collecting Personal Data, we will identify the purposes for

which information is being collected;

b. we will only Process Personal Data for the purposes identified;

c. we will respect your rights in relation to your Personal Data; and

d. we will implement technical and organisational measures to ensure your Personal

Data is secure.

64. For any enquiries or complaints regarding data privacy, you can e-mail:

info@callsecureservices.com

Excluding liability

65. The Supplier does not exclude liability for: (i) any fraudulent act or omission; or (ii)

for death or personal injury caused by negligence or breach of the Supplier's other legal

obligations. Subject to this, the Supplier is not liable for (i) loss which was not

reasonably foreseeable to both parties at the time when the Contract was made, or (ii)

loss (eg loss of profit) to the Customer's business, trade, craft or profession which

would not be suJered by a Consumer - because the Supplier believes the Customer is

not buying the Goods wholly or mainly for its business, trade, craft or profession.

Governing law, jurisdiction and complaints

66. The Contract (including any non-contractual matters) is governed by the law of

England and Wales.

67. Disputes can be submitted to the jurisdiction of the courts of England and Wales or,

where the Customer lives in Scotland or Northern Ireland, in the courts of respectively

Scotland or Northern Ireland.

68. We try to avoid any dispute, so we deal with complaints in the following way: If the

customer is not happy with the customer received then they have 14 days to contact

customer service for either a full refund or item exchanged..

Attribution

6

Model cancellation Form

To

GG MARKETING LTD

142 Carlisle Street Splott

CardiJ

Wales

CF24 2PG

Email address: info@callsecureservies.com

Telephone number: 0800 689 3048

I/We[*] hereby give notice that I/We [*] cancel my/our [*] contract of sale of the

following goods [*] [for the supply of the following service [*], Ordered on [*]/received on

[*]______________________(date received)

Name of consumer(s):

Address of consumer(s):

Signature of consumer(s) (only if this form is notified on paper)

Date

[*] Delete as appropriate.

PRIVACY POLICY

Privacy policy

This privacy policy applies between you, the User of this Website, and GG Marketing,

the owner and provider of this Website. GG Marketing takes the privacy of your

information very seriously. This privacy policy applies to our use of any and all Data

collected by us or provided by you in relation to your use of the Website.

This privacy policy should be read alongside, and in addition to, our Terms and

Conditions, which can be found at www.callsecureservice.co.uk

GG Marketing . 10429584 .

Please read this privacy policy carefully.

Definitions and interpretation

1. In this privacy policy, the following definitions are used:

Data

collectively all information that you submit to GG Marketing via the Website. This

definition incorporates, where applicable, the definitions provided in the Data

Protection Laws;

Cookies

a small text file placed on your computer by this Website when you visit certain parts of

the Website and/or when you use certain features of the Website. Details of the

cookies used by this Website are set out in the clause below (Cookies);

Data Protection Laws

any applicable law relating to the processing of personal Data, including but not

limited to the GDPR, and any national implementing and supplementary laws,

regulations and secondary legislation;

GDPR

the UK General Data Protection Regulation;

GG Marketing,

we or us

GG Marketing, a company incorporated in England and Wales with registered number

10429584 whose registered oJice is at 142 Carlisle Streep Splott, CardiJ, Wales, CF24

2PG;

UK and EU Cookie Law

the Privacy and Electronic Communications (EC Directive) Regulations 2003 as

amended by the Privacy and Electronic Communications (EC Directive) (Amendment)

Regulations 2011 & the Privacy and Electronic Communications (EC Directive)

(Amendment) Regulations 2018;

User or you

any third party that accesses the Website and is not either (i) employed by CG

Marketing and acting in the course of their employment or (ii) engaged as a consultant

or otherwise providing services to CG Marketing and accessing the Website in

connection with the provision of such services; and

Website

the website that you are currently using www.callsecureservices.co.uk and any subdomains

of this site unless expressly excluded by their own terms and conditions.

2. In this privacy policy, unless the context requires a diJerent interpretation:

a. the singular includes the plural and vice versa;

b. references to sub-clauses, clauses, schedules or appendices are to sub-clauses,

clauses, schedules or appendices of this privacy policy;

c. a reference to a person includes firms, companies, government entities, trusts and

partnerships;

d. "including" is understood to mean "including without limitation";

e. reference to any statutory provision includes any modification or amendment of it;

f. the headings and sub-headings do not form part of this privacy policy.

Scope of this privacy policy

3. This privacy policy applies only to the actions of GG Marketing and Users with

respect to this Website. It does not extend to any websites that can be accessed from

this Website including, but not limited to, any links we may provide to social media

websites.

4. For purposes of the applicable Data Protection Laws, GG Marketing is the "data

controller". This means that CG Marketing determines the purposes for which, and the

manner in which, your Data is processed.

Data collected

5. We may collect the following Data, which includes personal Data, from you:

a. name;

b. gender;

c. contact Information such as email addresses and telephone numbers;

in each case, in accordance with this privacy policy.

How we collect Data

6. We collect Data in the following ways:

a. data is given to us by you; and

b. data is collected automatically.

Data that is given to us by you

7. GG Marketing will collect your Data in a number of ways, for example:

a. when you contact us through the Website, by telephone, post, e-mail or through any

other means;

b. when you register with us and set up an account to receive our products/services;

c. when you enter a competition or promotion through a social media channel;

d. when you make payments to us, through this Website or otherwise;

e. when you use our services;

in each case, in accordance with this privacy policy.

Data that is collected automatically

8. To the extent that you access the Website, we will collect your Data automatically, for

example:

a. we automatically collect some information about your visit to the Website. This

information helps us to make improvements to Website content and navigation, and

includes your IP address, the date, times and frequency with which you access the

Website and the way you use and interact with its content.

b. we will collect your Data automatically via cookies, in line with the cookie settings on

your browser. For more information about cookies, and how we use them on the

Website, see the section below, headed "Cookies".

Our use of Data

9. Any or all of the above Data may be required by us from time to time in order to

provide you with the best possible service and experience when using our Website.

Specifically, Data may be used by us for the following reasons:

a. internal record keeping;

b. improvement of our products / services;

c. transmission by email of marketing materials that may be of interest to you;

in each case, in accordance with this privacy policy.

10. We may use your Data for the above purposes if we deem it necessary to do so for

our legitimate interests. If you are not satisfied with this, you have the right to object in

certain circumstances (see the section headed "Your rights" below).

11. For the delivery of direct marketing to you via e-mail, we'll need your consent,

whether via an opt-in or soft-opt-in:

a. soft opt-in consent is a specific type of consent which applies when you have

previously engaged with us (for example, you contact us to ask us for more details about

a particular product/service, and we are marketing similar products/services). Under

"soft opt-in" consent, we will take your consent as given unless you opt-out.

b. for other types of e-marketing, we are required to obtain your explicit consent; that is,

you need to take positive and aJirmative action when consenting by, for example,

checking a tick box that we'll provide.

c. if you are not satisfied with our approach to marketing, you have the right to withdraw

consent at any time. To find out how to withdraw your consent, see the section headed

"Your rights" below.

12. When you register with us and set up an account to receive our services, the legal

basis for this processing is the performance of a contract between you and us and/or

taking steps, at your request, to enter into such a contract.

13. We may use your Data to show you GG Markerting adverts and other content on

other websites. If you do not want us to use your data to show you CG Marketing adverts

and other content on other websites, please turn oJ the relevant cookies (please refer

to the section headed "Cookies" below).

Who we share Data with

14. We may share your Data with the following groups of people for the following

reasons:

a. our employees, agents and/or professional advisors - Your information is only shared

to be able to obtain and oJer the best advice and service from our specialist

professional advisors. ;

b. relevant authorities - Information is shared with relevant authorities for detection of

crime or tax. Any information shared will be explained to you when speaking with our

advisors. ;

in each case, in accordance with this privacy policy.

Keeping Data secure

15. We will use technical and organisational measures to safeguard your Data, for

example:

a. access to your account is controlled by a password and a user name that is unique to

you.

b. we store your Data on secure servers.

16. We are certified to PCI DSS. This family of standards helps us manage your Data

and keep it secure.

17. Technical and organisational measures include measures to deal with any

suspected data breach. If you suspect any misuse or loss or unauthorised access to

your Data, please let us know immediately by contacting us via this e-mail address:

info@callsecureservices.com

18. If you want detailed information from Get Safe Online on how to protect your

information and your computers and devices against fraud, identity theft, viruses and

many other online problems, please visit www.getsafeonline.org. Get Safe Online is

supported by HM Government and leading businesses.

Data retention

19. Unless a longer retention period is required or permitted by law, we will only hold

your Data on our systems for the period necessary to fulfil the purposes outlined in this

privacy policy or until you request that the Data be deleted.

20. Even if we delete your Data, it may persist on backup or archival media for legal, tax

or regulatory purposes.

Your rights

21. You have the following rights in relation to your Data:

a. Right to access - the right to request (i) copies of the information we hold about you at

any time, or (ii) that we modify, update or delete such information. If we provide you with

access to the information we hold about you, we will not charge you for this, unless your

request is "manifestly unfounded or excessive." Where we are legally permitted to do so,

we may refuse your request. If we refuse your request, we will tell you the reasons why.

b. Right to correct - the right to have your Data rectified if it is inaccurate or incomplete.

c. Right to erase - the right to request that we delete or remove your Data from our

systems.

d. Right to restrict our use of your Data - the right to "block" us from using your Data or

limit the way in which we can use it.

e. Right to data portability - the right to request that we move, copy or transfer your Data.

f. Right to object - the right to object to our use of your Data including where we use it for

our legitimate interests.

22. To make enquiries, exercise any of your rights set out above, or withdraw your

consent to the processing of your Data (where consent is our legal basis for processing

your Data), please contact us via this e-mail address: info@callsecureservices.com

23. If you are not satisfied with the way a complaint you make in relation to your Data is

handled by us, you may be able to refer your complaint to the relevant data protection

authority. For the UK, this is the Information Commissioner's OJice (ICO). The ICO's

contact details can be found on their website at https://ico.org.uk/.

24. It is important that the Data we hold about you is accurate and current. Please keep

us informed if your Data changes during the period for which we hold it.

Links to other websites

25. This Website may, from time to time, provide links to other websites. We have no

control over such websites and are not responsible for the content of these websites.

This privacy policy does not extend to your use of such websites. You are advised to

read the privacy policy or statement of other websites prior to using them.

Changes of business ownership and control

26. GG Marketing may, from time to time, expand or reduce our business and this may

involve the sale and/or the transfer of control of all or part of Pure Wick Candles. Data

provided by Users will, where it is relevant to any part of our business so transferred, be

transferred along with that part and the new owner or newly controlling party will, under

the terms of this privacy policy, be permitted to use the Data for the purposes for which

it was originally supplied to us.

27. We may also disclose Data to a prospective purchaser of our business or any part of

it.

28. In the above instances, we will take steps with the aim of ensuring your privacy is

protected.

Cookies

29. This Website may place and access certain Cookies on your computer. GG

Marketing uses Cookies to improve your experience of using the Website and to improve

our range of products. CG Marketing has carefully chosen these Cookies and has taken

steps to ensure that your privacy is protected and respected at all times.

30. All Cookies used by this Website are used in accordance with current UK and EU

Cookie Law.

31. Before the Website places Cookies on your computer, you will be presented with a

message bar requesting your consent to set those Cookies. By giving your consent to

the placing of Cookies, you are enabling GG Marketing to provide a better experience

and service to you. You may, if you wish, deny consent to the placing of Cookies;

however certain features of the Website may not function fully or as intended.

32. This Website may place the following Cookies:

Type of Cookie

Purpose

Strictly necessary cookies

These are cookies that are required for the operation of our website. They include, for

example, cookies that enable you to log into secure areas of our website, use a

shopping cart or make use of e-billing services.

Analytical/performance cookies

They allow us to recognise and count the number of visitors and to see how visitors

move around our website when they are using it. This helps us to improve the way our

website works, for example, by ensuring that users are finding what they are looking for

easily.

Functionality cookies

These are used to recognise you when you return to our website. This enables us to

personalise our content for you, greet you by name and remember your preferences

(for example, your choice of language or region). By using the Website, you agree to our

placement of functionality cookie.

Targeting cookies

These cookies record your visit to our website, the pages you have visited and the links

you have followed. We will use this information to make our website and the

advertising displayed on it more relevant to your interests. We may also share this

information with third parties for this purpose.

33. You can find a list of Cookies that we use in the Cookies Schedule.

34. You can choose to enable or disable Cookies in your internet browser. By default,

most internet browsers accept Cookies but this can be changed. For further details,

please see the help menu in your internet browser. You can switch oJ Cookies at any

time, however, you may lose any information that enables you to access the Website

more quickly and eJiciently.

35. You can choose to delete Cookies at any time; however, you may lose any

information that enables you to access the Website more quickly and eJiciently

including, but not limited to, personalisation settings.

36. It is recommended that you ensure that your internet browser is up-to-date and that

you consult the help and guidance provided by the developer of your internet browser if

you are unsure about adjusting your privacy settings.

37. For more information generally on cookies, including how to disable them, please

refer to aboutcookies.org. You will also find details on how to delete cookies from your

computer.

General

38. You may not transfer any of your rights under this privacy policy to any other person.

We may transfer our rights under this privacy policy where we reasonably believe your

rights will not be aJected.

39. If any court or competent authority finds that any provision of this privacy policy (or

part of any provision) is invalid, illegal or unenforceable, that provision or part-provision

will, to the extent required, be deemed to be deleted, and the validity and enforceability

of the other provisions of this privacy policy will not be aJected.

40. Unless otherwise agreed, no delay, act or omission by a party in exercising any right

or remedy will be deemed a waiver of that, or any other, right or remedy.

41. This Agreement will be governed by and interpreted according to the law of England

and Wales. All disputes arising under the Agreement will be subject to the exclusive

jurisdiction of the English and Welsh courts.

Changes to this privacy policy

42. GG Marketing reserves the right to change this privacy policy as we may deem

necessary from time to time or as may be required by law. Any changes will be

immediately posted on the Website and you are deemed to have accepted the terms of

the privacy policy on your first use of the Website following the alterations.

You may contact GG Marketing by email at info@callsecureservices.com

Attribution

Cookies

Below is a list of the cookies that we use. We have tried to ensure this is complete and

up to date, but if you think that we have missed a cookie or there is any discrepancy,

please let us know.

Strictly necessary

We use the following strictly necessary cookies:

Description

Purpose

We use this session cookie to remember you and maintain your session whilst you are

using our website

We use this session cookie to remember you and maintain your session whilst you are

using our website

Functionality

We use the following functionality cookies:

Description

Purpose

We use this cookie to identify your computer and analyse traJic patterns on our

website

We use this cookie to identify your computer and analyse traJic patterns on our

website

Analytical/performance

We use the following analytical/performance cookies:

Description

Purpose

We use this cookie to help us analyse how users use the website

We use this cookie to help us analyse how users use the website

Targeting

We use the following targeting cookies:

Description

Purpose

We use this cookie to enable us to show you adverts while you are browsing our

website and other websites on the internet

We use this cookie to enable us to show you adverts while you are browsing our

website and other websites on the internet

REFUND & RETURNS

To help explain things as clearly as possible in this Return & Refund Policy, every time

any of these terms are referenced, are strictly defined as:

• Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to

CG Marketing, that is responsible for your information under this Return & Refund

Policy.

• Customer: refers to the company, organization or person that signs up to use the

GG Marketing Service to manage the relationships with your consumers or service

users.

• Device: any internet connected device such as a phone, tablet, computer or any

other device that can be used to visit GG Marketing and use the services.

• Service: refers to the service provided by GG Marketing as described in the

relative terms (if available) and on this platform.

• Website: GG Marketing’s site, which can be accessed via this URL:

www.callsecureservice.co.uk

• You: a person or entity that is registered with GG Marketing to use the Services.

Return & Refund Policy

Thanks for shopping at GG Marketing, We appreciate the fact that you like to buy the

stuJ we build. We also want to make sure you have a rewarding experience while you’re

exploring, evaluating, and purchasing our products.

As with any shopping experience, there are terms and conditions that apply to

transactions at GG Marketing. We’ll be as brief as our attorneys will allow. The main

thing to remember is that by placing an order or making a purchase at GG Marketing,

you agree to the terms set forth below along with GG Marketing Privacy Policy.

If there’s something wrong with the product/service you bought, or if you are not happy

with it, you have 2 weeks to issue a refund and return your product/service.

If you would like to return a product, the only way would be if you follow the next

guidelines:

• The product has to be damage free, if we find any damage on the product we will

cancel your refund immediately.

Refunds

We at GG Marketing, commit ourselves to serve our customers with the best products.

Every single product that you choose is thoroughly inspected, checked for defects and

packaged with utmost care. We do this to ensure that you fall in love with our products.

Sadly, there are times when we may not have the product(s) that you choose in stock, or

may face some issues with our inventory and quality check. In such cases, we may have

to cancel your order. You will be intimated about it in advance so that you don't have to

worry unnecessarily about your order. If you have purchased via Online payment (not

Cash on Delivery), then you will be refunded once our team confirms your request.

We carry out thorough quality check before processing the ordered item. We take

utmost care while packing the product. At the same time we ensure that the packing is

good such that the items won’t get damaged during transit. Please note that GG

Marketing is not liable for damages that are caused to the items during transit or

transportation.

We will revise your returned product as soon as we receive it and if it follows the

guidelines addressed above, we will proceed to issue a refund of your purchase. Your

refund may take a couple of days to process but you will be notified when you receive

your money.

Shipping

GG Marketing is not responsible for return shipping costs. Every shipping has to be paid

by the customer, even if the item had free shipping, the customer has to pay for the

shipping in return.

Your Consent

By using our website, registering an account, or making a purchase, you hereby consent

to our Return & Refund Policy and agree to its terms.

Changes To Our Return & Refund Policy

Should we update, amend or make any changes to this document so that they

accurately reflect our Service and policies. Unless otherwise required by law, those

changes will be prominently posted here. Then, if you continue to use the Service, you

will be bound by the updated Return & Refund Policy. If you do not want to agree to this

or any updated Return & Refund Policy, you can delete your account.

Contact Us

If, for any reason, You are not completely satisfied with any good or service that we

provide, don't hesitate to contact us and we will discuss any of the issues you are going

through with our product.

• Via Email: info@callsecureservices.co.uk

• Via Phone Number: 0800 689 3048

• Via this Link: www.callsecureservices.com

• Via this Address: 142 Carlisle Street Splott, CardiJ, Wales, CF24 2PG